Why is it some professions can totally disregard their customer, neglecting to provide basic customer service at a fair price, yet still stay in business (or even have a growing, thriving business)? Because, thanks to legislation or a natural monopoly, not all industries adhere to the laws of capitalism. This morning as I sat in a [...]
I called my old bank this afternoon because Amazon.com sent my monthly commission payment to a business account that I closed last month. I was routed to a customer service representative who asked me for my account number, which I didn't have with me. I said, "I don't have my account number, what do you [...]
Last night at around 4 AM, while I was sleeping soundly, my phone rang. Since I use my iPhone as an alarm, I have the speaker volume turned all the way up at night. Usually if my phone rang at 4 AM, I'd be pretty upset. I might even say some pretty nasty things to [...]
