Consumers vs. Customers without Capitalism
Why is it some professions can totally disregard their customer, neglecting to provide basic customer service at a fair price, yet still stay in business?
The Blog
A statically generated blog example with news, tutorials, resources and other interesting content related to AstroWind
Our Definition of Success
Too many people think success is a destination at some designated time or point in their lives or career. Life is about the journey, not the destination.
The Paradox of Choice – Why More Is Less
In today's society, we're inundated with choices. We've always assumed that more choices led to more freedom which led to more happiness, but there is strong evidence to the contrary.
You Can’t Fake Personal
I got a letter in the mail the other day, and was pretty surprised at first. After all, who writes letters anymore? A lesson about building trust and being truly personal.
Levi's Customer Service: A Lesson in How NOT to Handle Customer Exchanges
This is a cautionary tale about a company I used to be a brand evangelist for, but am now teetering on the edge of disgruntled. A lesson in how NOT to handle customer exchanges.